Customer Help
We are always here to assist.
Common purchase queries answered
Terms and Conditions
We offer software, templates, digital tools and e-books.
Download instructions are typically included in your order confirmation email or accessible through your account on the website.
We will do our best to assist you if you encounter any difficulties.
You are granted a non-exclusive, non-transferable license for personal use only. This means you can use the product yourself but cannot share it, resell it, or create derivative works from it.
No, sharing, reselling, sublicensing, or otherwise making the product available to others is strictly prohibited.
No, you cannot modify, adapt, or create derivative works of the product.
The price of each product is displayed clearly on the website. Prices are subject to change, but these changes won’t affect orders already placed.
We accept a variety of payment methods, as listed on the website. Full payment must be received before you can download the product.
If you need to swap an item
Returns and Exchanges
Due to the digital nature of the products, refunds and returns are generally not offered.
In rare cases, we may consider a refund if you can demonstrate that the product is defective or not as described.
To request a refund, contact us at k.gecius@kagedatasolutions.com within 14 days of your purchase.
The products are provided “as is” without warranties of any kind, expressed or implied. This means we don’t guarantee the products will meet your needs or be error-free.
We will not be liable for any damages arising from your use of the products, including direct, indirect, or consequential damages.
If you have any questions, please don’t hesitate to contact us at k.gecius@kagedatasolutions.com.